Sun May 29 18:41:36 +0000 2016
@dcancel gr8 article – nicely distills why lip service to customer focus can derail a company into pond of product failures ^@dankeldsen
— The Gen Z Effect (@genzeffect) May 29, 2016
Written by Gen Z Effect
Hi - this is the joint account of Dan and Tom. For commentary directly by Dan - find him at http://twitter.com/dankeldsen, for commentary by Tom - find him at http://twitter.com/tkspeaks. Thanks!