It’s No Game: #Gamification Is Transforming the Call Center buff.ly/1qtuRTE #GenZ #dynamiclearning

It’s No Game: #Gamification Is Transforming the Call Center buff.ly/1qtuRTE #GenZ #dynamiclearning

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Hi - this is the joint account of Dan and Tom. For commentary directly by Dan - find him at http://twitter.com/dankeldsen, for commentary by Tom - find him at http://twitter.com/tkspeaks. Thanks!